Source - SWITCH User Documentation (2026)
Title: SWITCH — Användardokumentation (User Documentation)
Publisher: E.ON Energidistribution / SWITCH team
Date captured: 2026-04-06
Language: Swedish
Pages: 90
Raw file: raw/SWITCH user docs.pdf
Summary
Comprehensive user documentation for the SWITCH platform. Covers both DSO (nätägare) and FSP (flexibilitetsleverantör) perspectives with step-by-step workflows, product descriptions, and UI reference. The document is the primary source for operational detail on how SWITCH works in practice — product structure, trading time windows, compensation formulas, procurement method (DIS), baseline methods, DSO role taxonomy, villkorade avtal automation, and resource qualification process.
Products
SWITCH supports three market products and one non-market mechanism:
| Product (Swedish) | Abbrev | Lead time | Activation | Compensation |
|---|---|---|---|---|
| Säsongstillgänglighet | ST | M-1 (months before) | DA or ID | Availability + activation |
| Tillgänglighetsordrar | TO | D-7 to D-2 | DA only | Availability + activation |
| Direktordrar | DO | D-2 to H-4 | DA or ID | Activation only |
| Villkorade avtal | — | Real-time (T=0) | Automatic | None (connection right) |
Direktordrar has two variants:
- DA (Day Ahead): orders D-2 10:30 to D-1 08:30; bid by D-1 09:00; clearing D-1 09:30–10:30
- ID (Intraday): orders D-1 15:00 to H-4; bid by H-3; clearing H-3; activation H-2
Trading time windows
Precise D-X and H-X values (note: may vary per market depending on DSO configuration):
| Product | DSO order window | FSP bid deadline | Clearing | Activation |
|---|---|---|---|---|
| ST | M-1 to W-2 | M-1 to W-2 | W-2 | D-1 09:30–10:30 or H-2 (ID) |
| TO | D-7 to D-2 08:30 | From order creation to D-2 10:00 | D-2 10:30 | D-1 09:30–10:30 |
| DO DA | D-2 10:30 to D-1 08:30 | From order to D-1 09:00 | D-1 09:30–10:30 | D-1 09:30–10:30 |
| DO ID | D-1 15:00 to H-4 | From order to H-3 | H-3 | H-2 |
Compensation models
Delivery threshold
SWITCH uses 75% as the threshold for approved delivery (not 80% as in sthlmflex/NODES). Below 75% delivery: no payment at all. At or above 75%: proportional payment equal to delivery percentage.
Availability compensation
- Set by DSO per market and hour; normally constant throughout the market period
- In meshed networks: påverkansfaktor (impact factor, 0–1) applied — availability fee × resource size × factor
- Df factor for uthållighet (endurance): Df = 0.5 + (RU/U) × 0.5, where RU = resource endurance, U = requested endurance. A resource with shorter endurance than requested receives proportionally less availability payment
- Full formula: ME = availability fee (SEK) × resource size (MW) × påverkansfaktor × Df
- After period: actual compensation = ME × average delivery percentage
- ST penalty: if a resource has more than 5 failed activations, each additional failure deducts (count − 5) / total activations from the average delivery percentage
Activation compensation
- FSP sets own price via bid; lowest price wins (“pay-as-bid”); bidding is blind — DSO and other FSPs cannot see bids
- ≥75% delivery → proportional activation payment (delivery % × bid price)
- <75% → no activation payment
Baseline (referensplan) methods
Three approved methods:
- Egen referensplan — FSP uploads own plan via UI or API; must be submitted by 09:30 D-1 for DA activation, H-4 for intraday
- Noll-referens — zero-reference; assumes 0 production/consumption as the baseline (suitable for resources that only produce/consume during activation)
- MBMA (meter before, meter after) — SWITCH calculates from resource metering data automatically; no FSP upload required
Note: cannot upload baselines for hours where an order has already been placed on the market.
Forecast requirements for DSOs
| Product/activity | Recommended forecast window |
|---|---|
| ST — need advisory | Months (done outside SWITCH) |
| TO — need advisory | 3–7 days |
| DO — need advisory | 36–60 hours |
| ST/TO/DO — DA activation | 36–48 hours |
| ST/TO/DO — ID activation | 12–24 hours |
| Villkorade avtal — activation | 1–12 hours (or real-time measurement only) |
Forecast data should be submitted as hourly or 15-minute average values with future timestamps. SWITCH can automatically generate orders and activate flexibility based on configured thresholds.
DSO market process (10 steps)
- Annonsering — DSO publishes market need for potential FSPs
- FSP recruitment — DSO actively recruits; FSPs register interest
- Procurement and application — DSO creates procurements; FSP applies
- Prequalification — DSO assesses based on application and grid analysis
- Contract — direct procurement or DIS (see below)
- FSP onboarding — SWITCH team sets up organization and accounts (on DSO request)
- Data verification — FSP tests in SWITCH QA environment (qa.switchmarket.se)
- Resource qualification — each resource reviewed and approved by DSO; impact factor configured
- Market period — market active for a winter or summer season
- Market close — DSO runs settlement and invoices FSPs
Timing: steps 1–3 take months; steps 4–8 take weeks; steps 9–10 last a season.
Additional FSPs can be prequalified during an active market period, especially under DIS.
DIS — Dynamiskt inköpssystem
E.ON’s procurement method for continuously recruiting FSPs while complying with LUF (Lag om upphandling inom försörjningssektorerna — public procurement law for utilities). DIS allows ongoing recruitment without hitting direct-procurement thresholds. SWITCH’s workflow is adapted to the DIS structure. DSOs can alternatively use direct procurement or bilateral agreements.
DSO roles
Recommended internal role structure for flexibility work:
- Flexanalytiker — maps grid capacity challenges and identifies points suitable for flexibility; may also map large consumers and producers as potential FSPs
- Marknadsansvarig — primary FSP contact; manages order volumes, defines activation/availability thresholds, selects and evaluates forecasts, handles resource qualification in SWITCH
- Driftrepresentant — represents operations; coordinates with Marknadsansvarig; can use manual activation instructions for when and how much to buy
- Controller — ongoing settlement monitoring and FSP billing
- Superanvändare SWITCH — trains staff and FSPs; creates and configures stations and markets in SWITCH
One person may hold multiple roles.
Resource types
Resource qualification supports a classification by anläggningstyp (facility type):
- 0: Annat (other)
- 1: Batteri (battery)
- 2: El-fjärrvärmeanläggning (electric district heating)
- 3: Elbilsladdare (EV charger)
- 4: Värmepump (heat pump)
- 5: Reservkraft (emergency power / backup generator)
Minimum participation volume: 0.1 MW (aggregation permitted).
Station configuration (DSO)
Stations represent the constrained grid point. Key settings:
- Mätning: measurement type (consumption / production direction)
- Aktiveringsgräns: threshold above which activation should occur
- Tillgänglighetsgräns: threshold above which availability should be procured
- Prognosmodeller: which forecast series to use
- Abonnemangsriktning: subscription direction — utmatning (injection) or uttag (withdrawal) — enabling both consumption and production markets
For villkorade avtal (gränsövervakning):
- Övre gräns: maximum permitted power level
- Ständtid: advance lead time before operation for forecast evaluation
- Nedstyrningsprincip: LIFO (last in first out, default) or all simultaneously
- Dynamic curtailment supported: SWITCH distributes the required power reduction across multiple customer installations proportionally
Villkorade avtal: OpenADR protocol
SWITCH uses OpenADR for automated communication with villkorade avtal customers:
- SWITCH acts as VTN (Virtual Top Node): publishes control events when threshold exceeded
- Customer systems implement VEN (Virtual End Node): poll or subscribe via webhooks
- Each event contains: resource ID, start time, delivery period (15 minutes), type (consumption/production), maximum permitted power level
- Customer VEN sends acknowledgement report for each received event
- SWITCH validates delivery using 15-minute averaged measurements from customer installation
- Re-triggering: if overloading continues after the first 15-minute period, new events are issued
SWITCH can automatically split required curtailment across multiple customer installations, only curtailing as much as necessary.
Multi-DSO revalidation
When multiple DSOs have both activated the same FSP resource and metering data was missing at validation time, the managing DSO can retroactively upload measurements. The uploaded data is used to validate delivery for all DSOs that activated from that resource — not just the uploading DSO. Other affected DSOs are notified by email.
Regulatory basis
§10 of Förordningen (2022:585) om elnätsverksamhet requires grid companies working with market-based flexibility procurement on local markets to develop standardized market products. SWITCH explicitly supports the standardized products submitted to Ei (Energimarknadsinspektionen). This is the legal foundation for product harmonization efforts.
Discrepancy: SMS notifications
The user documentation (captured 2026-04-06) still describes SMS notifications to FSPs upon activation for ST and TO products. This is a documentation error — SMS was a feature from the first SWITCH version (2019) but was removed in late 2025 for GDPR reasons. The docs have not yet been updated to reflect this removal. The authoritative record is in SWITCH › Recent feature additions.
Related pages
- SWITCH — entity page for the platform
- E.ON Energidistribution — developer and operator
- Flexibility Market — what the products operationalize
- Villkorade Avtal — OpenADR automation detail
- Aggregation — FSP and resource qualification context